Frequently Asked Questions

How much is each ticket?

Each individual raffle ticket costs £1.

Who can enter?

This raffle is open to adults aged 18 or over, who are UK residents.

How do I enter?

You can enter online via this website – simply click here.

Entries into the draw close on 8 July 2022.

How will I know if I've won?

Winners will be contacted after the draw has taken place on 15 July 2022.

We will try to contact winners by telephone, and a full list of winners will also be added to our winners page.

Can you claim Gift Aid on my ticket purchase?

Unfortunately no, lottery and raffle draws do not qualify for Gift Aid.

However, if you make a donation with your purchase, we can claim Gift Aid on this donation. If you are eligible for and complete the Gift Aid information on the entry form we can claim Gift Aid on your behalf. Please read the declaration regarding Gift Aid carefully to ensure you are eligible.

How do I receive my tickets?

If you purchase your ticket(s) online you will receive an email with your ticket number(s).

If you purchase your ticket(s) from a ticket book you will have physical ticket(s) to keep.

If you send tickets back to us including ones that you have sold to other people, we will send you a letter confirming receipt of the tickets in your name. Any other tickets that are not in your name, we will send a letter confirming receipt to the name on the ticket.

How do I purchase additional tickets?

To order additional ticket book(s), please call our Raffle Helpline on 0370 759 9888.

What should I do with my unused tickets?

Please recycle any tickets you do not use. Please do not return these to us as this costs us money to pay for the postage. That means less money going towards saving lives in London.

Can I pay by cheque?

To pay by cheque you can order a book of tickets by calling our Raffle Helpline on 0370 759 9888. Please make cheques payable to London's Air Ambulance Trading Ltd.

I have another question - who can I speak to?

Please call our Raffle Helpline on 0370 759 9888 or complete the contact form on our contact page.

What is your Self Exclusion Policy?

Our self exclusion policy can be found on our website here.

© 2021 London's Air Ambulance Charity (Charity no. 801013)

Winners will be contacted by phone or email. Tickets cannot be sold in Northern Ireland, the Channel Islands, the Isle of Man or Ireland.

No one under the age of 18 may purchase or sell raffle tickets.

If you are concerned that gambling is a problem for you or someone you know, please visit gambleaware.co.uk or call 0808 8020133.

Person responsible: Louise Robertshaw, London’s Air Ambulance, 5th Floor, 77 Mansell Street, London, E1 8AN.

London’s Air Ambulance Trading (Company number: 04836606) (a wholly owned subsidiary of London’s Air Ambulance) is licensed and regulated in Great Britain by the Gambling Commission under account number 29691.
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